Customer Testimonials

Dear Victor...

We feel very fortunate to be dealing with such a fabulous company, not only is the service great but you and your employees have treated me royally with kindness and respect.

Thanks again. Diane .

Dear Victor...

We wanted to mention how pleased we are with the major boiler installation at our home. Such good work form a Team does not happen by accident, so Kudos to the management at Orzech for running such a good operation.

Thanks again. Ric and Sandy .

Mr. Orzech...

Just a little note to thank your company for the excellent installation job of our new AC system. The men were courteous and professional and cleaned up at job's end very well. I would recommend your company anytime.

Sincerly, Liz and Larry .

Dear Victor...

Thanks for helping us out so quickly

Thanks again. Peter and Dianne .

Dear Victor...

I was very pleasaed with this service call... read more (pdf)...

Thanks again. Marine Wegman .

Dear Victor...

We wanted to send a quick note to say thanks to you and your staff for helping us get our furnace replacement done quickly and professionally. We appreciated the time that you spent helping us understand our options and offering us a very competitive price on a quality Lennox unit.

We were also very impressed by the work done by your installation team. Juan and his crew were courteous, professional, and did a high quality installation of our furnace and airconditioner. When they finished they left the work area cleaner and tidier than when they started. It was a pleasure to see such well trained young men at work, men who have already developed skills that will pay dividends for them (and your firm) in the future.

Thanks Orzech Heating and Cooling for a job well done.

Thanks again. Doug and Anne Perkins .

Customer Satisfaction Survey...

Great Job Guys, I have actually already referred both Lennox products and Orzech heating and cooling to my family. The unit works great and I can now finally be comfortable in my house in the summers!

Thanks again. Regan Patterson .

Dear Victor...

I wanted to commend you on having Ryan and Ryan in your employ. I had them to my home yesterday for a furnace and AC inspection and clean. They were respectful, knowledgeable, kind and a great value to your company. They answered all my questions with patience..I will recommend Orzech Heating and Cooling to anyone who asks and I'll be using your company again in the future. Thank you.

Susan Cole.

Dear Victor...

I just wanted to convey a special note of thanks to your Company and particularly your technician Mr Todd Neve for dealing with our aircon breakdown on Sunday last. His whole approach was professional and re-assuring within a situation made worse by the extreme humidity of the day. He certainly went the 'extra mile' for us. Whereas in this life it seems always easy to criticise, by contrast I send this note of congratulation to you for a job extremely well done.

Mike Roberts - Finance Consultant.

Dear Victor...

Can't thank you enough for the tremendous job you and your team have done for us. The quality of your work is nothing less than first rate. Your diligence in getting it is most appreciated! Suffice to say, Cindy and I are delighted.

Can't wait to see the beast "lit up" and running.

IOU big time,,(aside from the doe)

Many thanks!

Tom + Cindy.

Dear Victor...

I want to thank you and your team for a job well done. Replacing our entire HVAC system of 4 different units was a major undertaking for us. You exceeded our expectations in every way; the work was done on time and on budget, the technicians were accommodating and courteous to me and our staff (Tony was particularly helpful), and the equipment is quiet and powerful, a welcome change from our old units. I am glad that you persuaded us to go with the ecomizer feature on the AC units; I look forward to lower utility bills in the future.

Sincerely,

Jay Murray, President - Tender Lawn Care LTD..

Dear Victor...

I am writing this to offer a written recommendation of your firm’s services to anyone with whom you might choose to share this letter. The courteous, professional, and timely service that you and your staff provide for both routine maintenance and emergency services is second to none in our experience.

We own a number of income properties in a variety of locations. The service level that Orzech Heating and Cooling has provided re the three HVAC systems in our London property is best in class. Additionally my daughter spoke very highly of the service you and your people provided for her.

I sometimes despair thinking that the practice of customer service is a lost art. You have renewed my faith that some folks out there still walk the talk.

Sincerely,

John Trainor.

Dear Vic and Orzech Staff...

Thank you all so much for the excellent service in installing our new furnace and A/C. Each time we had questions you answered us promptly and in terms we understood. Your friendly service was as warming as our new furnace!

Steph, Jeff McArthur