Granton Trailers Ltd
8 months ago
We met with and purchased a Hickory Shed from Granton Trailers, Thorndale location. They demonstrated great friendliness but actual customer service and quality of delivery was poor. Answering the phone a couple of times while the customer is sitting at your desk is unprofessional and "the system" did not allow for the paperwork to be submitted in a timely manner. Each time I contacted them, they responded with "I will call you back" and did not hear from them.
The delivery driver for Hickory Sheds was excellent. Contacted us and delivered as promised.
2 years ago
EQ8065m Hydraulic bumper pull electric tongue jack. This is the most amazing jack we have bought. The price is more than the other the others we have purchased but this one is far superior. Extremely happy and impressed with this jack. Highly recommended.
The Business Owner Replied:
We are very happy to hear this. Thank you for choosing Granton Trailers Ltd.
Written on 12/08/2022
We are very happy to hear this. Thank you for choosing Granton Trailers Ltd.
Written on 12/08/2022
2 years ago
Wow, what can I say? I pulled in late in the day and needed a trailer super fast to make it to a planned show. They helped us pull it off super quickly and with ease. Love the trailer! But more than that the quality care and service we got from everyone was top notch!
The Business Owner Replied:
Hi Christa
Thank you for the wonderful review, we are always striving for a great experience. Happy showing! Granton Trailers
Written on 11/30/2022
Hi Christa
Thank you for the wonderful review, we are always striving for a great experience. Happy showing! Granton Trailers
Written on 11/30/2022
2 years ago
Just bought a new trailer from Dan and Julie. They also helped facilitate the sale of my other one.
They were wonderful to deal with;Were very patient and answered my very many questions and went above and beyond.
As to the Adam trailer we bought we are very pleased with it. My husband is impressed with the quality of the finishing details and workmanship of the trailer right down to the way it’s wired. Much improved over our 2021 of another brand. For example…bridle hooks covered with plastic( as opposed to just metal), bum and chest bars are very secure, don’t wiggle and are so easy to secure, matting is superior, catches to keep doors/ windows open are strong and secure( no blowing closed on a windy day);thé battery for the emergency braking system is located inside the trailer so protected from elements ;my only criticism would be the lights are not nice big LED … marker lights are small and not flush with trailer ( we will likely change them out)
The Business Owner Replied:
Sue, So glad your purchase worked out perfectly, always great when all things come together. Thanks, Morgan, Dan, Julie & Riker
Written on 04/05/2022
Sue, So glad your purchase worked out perfectly, always great when all things come together. Thanks, Morgan, Dan, Julie & Riker
Written on 04/05/2022
3 years ago
We just bought a used trailer at Granton and we are really satisfied of it. Julie and Don has been wonderful with their customer service and really honest!
Honestly one of ours best customer service we ever had, they are amazing!
Don’t hesitate to make business with them !!!
Thanks you again Julie and Don ??
The Business Owner Replied:
Thank you for the wonderful review! We hope you have a wonderful summer with great family time!
Written on 06/15/2021
Thank you for the wonderful review! We hope you have a wonderful summer with great family time!
Written on 06/15/2021
4 years ago
I drove all the way from Lindsay Ontario to buy a trailer from Dan at Granton as I was so impressed by the level of service and communication from him. I found Dan to be responsive, extremely flexible, honest and he over delivered. I'd do business here again in a heartbeat and anyone considering a trailer should definitely purchase from Granton with confidence!
The Business Owner Replied:
Thank you Kim for posting such a positive review! It means a lot to our business to provide the best service possible! Thanks, Dan
Written on 01/04/2021
Thank you Kim for posting such a positive review! It means a lot to our business to provide the best service possible! Thanks, Dan
Written on 01/04/2021
6 years ago
Fair pricing,great selection,personal service,customers are appreciated,they are willing to go that extra mile to see that you are happy with your purchase a company that really cares what more can you ask for, after a couple of more than disappointing encounters at other Equine trailer shops I thought that honesty and commitment was a thing of the past not so at Granton it was our first purchase there and will not be our last,great people.
The Business Owner Replied:
Rob & Carrie, Thank you for taking the time to write a great review for our small company with a big heart, All the best Granton Trailers
Written on 10/31/2018
Rob & Carrie, Thank you for taking the time to write a great review for our small company with a big heart, All the best Granton Trailers
Written on 10/31/2018
7 years ago
Another great trailer puchase put together for us at Granton Trailer Sales. Thank you very much Morgan Grant, Dan, Julie & Wayne. It is always a great please doing busness with you folks. See you down the 2017 Rodeo road. Thanks' again.
The Business Owner Replied:
Thank you Andrew & Edith Looks like your going to have a great year at the Rodeos' all the best this year, Granton Trailers
Written on 03/30/2017
Thank you Andrew & Edith Looks like your going to have a great year at the Rodeos' all the best this year, Granton Trailers
Written on 03/30/2017
7 years ago
Granton Trailers has been our go to for trailers and support for over 15 years. Their products, knowledge, and support is second to none.
The Business Owner Replied:
Awesome!! Thank you for supporting Granton Trailers - Your Local 4-Star Trailer Dealer ! Morgan, Dan, Wayne, Julie
Written on 02/28/2017
Awesome!! Thank you for supporting Granton Trailers - Your Local 4-Star Trailer Dealer ! Morgan, Dan, Wayne, Julie
Written on 02/28/2017