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Deacon Flooring Inc

Derek and Carol
3 months ago

Another project completed to our satisfaction.. Thanks to Jim and Gayle and Sherry and Paul.
Moshe Gordon
3 months ago

If I could only give Deacon Flooring a 10 instead of a 5 star rating if I would. This Company from customer service to knowledge and welcoming you, making you feel like their family is outstanding. Jim the owner is honest, fair and shows compassion in making customer satisfaction a priority. From all the employees in the store to installers like Paul who is one of a kind and brilliant at his work, they all give you the confidence that flooring is their master craft. I would always go to Deacon Flooring for projects upcoming in my home. I have had the pleasure of my basement flooring being remodelled to perfection after a flood. You can't go wrong with Deacon Flooring and they will give you peace of mind. Thanks Jim and your team at Deacon Flooring.
Derek
5 months ago

The only place to go for flooring. From sales to installation. great people to work with. Thank you.
Derek and Carol Askew
5 months ago

The only place to go for flooring. From sales to installation. great people to work with. Thank you, Jim and Gail and installation by Paul and Sherry .
We will be back.
PAMELA TERPSTRA
1 year ago

This review is long overdue. I had most of the floors in my home replaced in Aug this year. I am thankful everyday I went to Deacon flooring. Jim,James,Steve and all the rest of your staff did a fantastic job for me. Thank you so much and Merry Christmas.
Tracey & Ron Harris
1 year ago

Very friendly staff as soon as you enter the Store. Very helpful for what we are looking for. Excellent Service! Thank you.
Randy Henry
1 year ago

Deacon Flooring did a great job of installing vinyl plank flooring ....850 sg ft....in the lower level of our home. Paul and Sherry the installation team were excellent to work with....did a wonderful installation and left the work site clean and tidy. It was a pleasure to work with the professional team at Deacon Flooring. I highly recommend them.
Patricia (Trish) Hill
1 year ago

What a professional and caring company we have here. Supplied hardwood and carpet throughout the main floor of our new home and we couldn't be happier. If you want "old school" service and a job well done then look no further.
A big Thank-you Jim, James, Paul.,Sherry and all the crew
Trish & Tony Hill
Cam Smith
1 year ago

Had Jim and staff(Dan Duffy) install 2 sets of floors. We had laminate floors installed. Basement a couple yrs ago and just most recent out livingroom and upstairs hall and bedrooms. Just fantastic work. Professional on time all products available and worked with our budget to get us a fantastic rate. Top quality work. I recommend them for zny flooring work.
A Local
1 year ago

Good service, knowledgeable sales staff, good selection. Need better lighting in their showroom.

-Paul
Sheryl and Duncan
1 year ago

We had our bedrooms recarpeted 3 years ago with Mohawk carpeting and it still looks and feels brand new. The staff was friendly and easy to work with and we are so happy 3 years later we choose your company to work with. Thank you
Lorrie
2 years ago

Amazing customer service from the whole team Down to earth and no nonsense. Finished install is perfection.
Harry
3 years ago

I would never use Deacon Flooring again. Never recived a copy of the bil after asking three times. Was told on few times the work would getdone then excuse after excuse for delays. The sales people miss lead us all along in this process. Most unprofessional group of people I have dealt with
The Business Owner Replied:

Harry pls call me when you can after 22 years we struggled through the difficult times with minimal staff poor supply and a few dissappointments. That would be on me Jim Deacon Pls know this before you wish if you wish to further your comments . As a 7 time award winning company in London Deacon flooring has never been quoted as misleading and un professional Id be happy to hear the challenges you encountered and move forward from there All the best Jim Deacon

Written on 10/04/2021
Paul T.
3 years ago

It took a few months of planning but the result was well worth it. We paid up for it, but don't you usually get what you pay for.
Dan communicated very well with us and the installer Eric along with his assistant Gus did an excellent job preparing and installing a challenging porcelain tile entrance & hearth along with main floor LVT. Tks Deacon Flooring, Much Appreciated.
Underdog Pet Food Delivery
3 years ago

Dan Duffy and his group were professional throughout the carpet purchasing and installation project. Covid measures were strictly adhered to. We are so pleased with our new carpet and underpad. Thanks Deacon!
Murray & Stella Sinclair
4 years ago

We recently had our main floor redone in hardwood. Our entire experience was outstanding. Everyone we dealt with was honest, friendly and very
knowledgeable. The installers, Paul and Sherry were real pros and such
hard workers. We would highly recommend Jim and Deacon Flooring to get a good, fair deal with excellent craftsmen.
Bob and Marian
4 years ago

Want to send a big "thank you" to all at Deacon flooring (Jim,Gail,Simon,Brian and Glenn...apologies if I have missed anyone) for helping us in our flooring decision. Also to Paul and Sherry who did the instillation; a great couple with super skills. Marian and I were thrilled at the final product and look forward to many years of happiness. Thanks again for treating us in a professional manner. We will certainly recommend you to anyone who will listen.
Bob
Tracey
5 years ago

We love our new carpets and flooring! We really enjoyed dealing with Deacons, everyone from the store to the installation was great. Highly recommend! Thank you Deacons!
Paul
5 years ago

Highly recommended. New carpets and base boards installed. Really happy with the results. The entire staff at Deacon Flooring are a pleasure to deal with. They are the best !!!
Sandra
5 years ago

Excellent people to work with. Dedicated professionals that didn't let us down. Would recommend and work with them again in a heartbeat.
Michelle Andersen
5 years ago

We love our Deacon floors and have our entire house done in them. We always receive amazing customer experience from Deacon's and are very happy with our choices. Thank you.
Barry M
6 years ago

I just had to post this review on your site ,please don't tell too many people I'm nice They are the most honest and reliable people I have ever had the pleasure in doing business with . I had a problem with a tile I picked for my kitchen ,it looked great but didn't stand up to the pressure of being a kitchen tile and without an argument they replaced the entire floor . The staff are knowledgeable , dependable , honest and have a great sense of humour . I also have to say their installer Eric is an artist in his craft and a great guy Thank you Glen, Jim and Eric and everyone else that works in their showroom location , Barry M
Andy Boon
6 years ago

Fantastic service without pressure, bigger selection than expected and knowledge abounds. Busy spot but still with family business atmosphere.
Rennie
7 years ago

What a positive experience dealing with Deacon Flooring..!! From the salesman ,Jeff , to the installers,and everyone I dealt with in the showroom, everyone knew what they were doing. The installation date was exactly on time, they were efficient and clean. The floor looks great !!! Hats off to Deacon !!!
G. Ismail
7 years ago

Extremely disappointed with the service, or should I say, lack of service we received from your Hyde Park location. Several weeks ago we were promised a quote.. and we are still waiting. We receive a call from your estimator.." not going to be able to make it today, is that okay?".. we thought fine.. that's okay.. rescheduled.. takes all the measurements... how long could a quote possibly take? A few days at the most.. several weeks, and we are still waiting.. is that okay? Very, very poor customer service. The same employee called last week.. apologizing...okay, let's give him another chance... a couple days, I'll receive a quote... is that okay? What a joke... I honestly thought better of your company.
Carol Cooper
7 years ago

We just had Installers Paul and Sherry put in @KarndeanDesignFlooring DaVinci CER16 in our kitchen and on our stairs. We absolutely love it!
Sonya
8 years ago

Really enjoyed working with Deacon Flooring. Great people and a great job! Had flooring and carpet put in and very happy with results!