About Us

offers the most sophisticated and

most affordable repair service

in Ontario

We repair iPhone 4 / 4s / 5, iPod 4, Galaxy S2, S3

OUR PRICING IS SO LOW THAT WE OFTEN RECEIVE TIPS

That's Magic ™

We have the absolute best reputation in London!

• Don't take our word for it.  Check out our Facebook and find out for yourself.  We have over 1,700 + likes. www.facebook.com/CellularMagician.
• Most repairs are done same day! 
  
• We carry the largest inventory for HTC, Blackberry, Samsung, LG, Sony and Apple products in Ontario.
• We employee 3 technicians and 2 assemblers.
• We repair over 700 smart phones every month.
  

Why we have the most affordable pricing?

• Don't need to price match; our pricing is always affordable.
• Don't charge extra's.  If you come in to repair one thing, and you need other items repaired, we rarely charge for additional labor.
• Average repair price is $39.99, so that it makes sense to repair your phone.
  
• We believe in Customers For Life.  By treating clients properly, being honest, and keeping costs low, it just makes sense to repair all your electronics.

Our Mission:

• Cellular Magician's™ mission is to be recognized as the quality leader in our industry.

• Our careful focus on serving each client's special needs allows us to provide total client satisfaction, high quality repair and professional consulting services to everyone.

Who we are?

• We are client service experts.  With over 20 years in client service we have learned the difference it makes when you have someone you can trust, who can listen to your needs and communicate your options effectively.
• We believe in honesty, integrity and respect; Customers For Life.
  

Why we have the best services?

• Online Help System: Generates tickets for all your repairs.  This allows you to track progress, see circuit board images and keep a history of the work done on your phone in (real time).
• 60 Day Warranty on all parts and 60 Day Magic Care ™
• Professional Services:  We do circuit board repair in house; keeps costs low.
• All damaged circuit boards are carefully inspected, cleaned and thoroughly tested.  Once we determine what is causing the issue, we isolate the faulty chip and replace it.  We carry most cell phone parts in house, so most repairs are completed on the spot. 
  
• We understand the importance of having a working mobile device, so we work diligently until it's repaired.
• We have established long standing relationships directly with a few key manufactures.  This allows to maintain product quality while forwarding the discounts to the client.
  

We repair everything!

• All iPhones, Blackberries, HTC, etc.
• We refurbish phones; make them look great again.
• Specialize in water damage and circuit board repair.
• We repair USB ports on all cell phones.
  
• Repair LCD/Plasma TV's, Fish Finders, PLC, AV equipment, game consoles, and just about anything that's broken.

iPod's, iPad's and the finished product

iPod's and iPad's fit in their own category because they use minimal screws, they are almost paper thin and a sophisticated glue is used to hold them in place.

What this means to you?

• because these devices are thin, they are very difficult to repair.
• sometimes LCD's, Wi-Fi, 3G, Power/Volume buttons could break during the opening process.
• if they aren't sealed properly, then the devices won't look good.  The screen could raise, giving a very unflattering look after a repair.

Why Cellular Magician is your best choice for iPod's and iTouch?

• no hidden charges!  If a volume button, or LCD breaks during a repair, we will still cover it!  The price we quote you, is what you pay. 
  
• you won't receive a device that isn't 100%.
• we have perfected the process of repairing these new mobile devices. 
  
• when we repair an iPod or iTouch, they almost look factory.
  

Why we have the best circuit board repair?

• We don't just change parts.  We have advanced techniques that allow us to actually repair circuits.  We specialize in repairing cold solder joints, replacing integrated circuits, and USB ports.
  
• We take our time to properly identify circuit board issues and provide you with detailed pictures.
• We are quite skilled at identifying chips that are as small as a grain of sand and replacing them.                                                                       
  

We offer the most complete and advanced water damage repair services.

• If we can't repair your phone, we can assure you that nobody else can.
  
• Average water damage repair is as low as $75.00.
• Proud to share that we have a 90% success; it's actually higher.
• We utilize advanced trade secrets that allow us to fix boards that most people have given up on.
• We have access to state of the art equipment that allows us to identify cold solder joints and repair them effectively.
  

We repair cell phone reception issues:

• Most reception issues are caused by a malfunctioning circuit board.
• We isolate the problem, repair the chip and boost your reception.

Quality Parts / OEM  (Original Equipment Manufacture)

When you are looking at iPhone replacement parts, many claim that they are offering OEM products, but the truth is that original parts are very expensive.   If original parts were used, it would not make financial sense to repair your phone.  Most repair products that are being installed are aftermarket.

The market is currently flooded with Grade A, Grade B and Grade C products.  Grade A products have much stronger screens, cost more and they are very close in quality to OEM. 

Most do-it-yourself repair professionals who repair phones from home are using Grade C products.  More often than not, when you compare pricing, you will see that there is a minimal difference in cost and you are receiving low grade product.  - Guaranteed!

We always use Grade A products, because the screens are stronger, the parts fit better and you receive a much more polished product.

Magic Care ™ Benefits, and why it's important to you?

There is nothing worse than paying $75.00 to replace a screen on your smartphone and dropping your phone and breaking it again! In addition, we have been conditioned to accept that we live in a world that doesn't honor warranties.  We all habitually buy an extended warranty with almost everything we purchase, yet, in most cases, when it's time to use the warranty the seller almost 'never' honors it.  They look for excuses, or violations and we are left with no warranty, even though we paid for it!

No more!  You can rest assured, that if we repair your phone, and the part that we have installed fails within 60 days because it's defective that we will replace it.

Now, let's talk about Magic Care ™.  Magic Care is like a client focused warranty on steroids.  If we repair your screen and you break it within 60 days, we will repair it again at a30% - 50% discount.  It's equivalent of you paying the cost of the part and receiving free installation. 

Our clients love Magic Care ™

SATISFACTION GUARANTEED

519 697 1675

Hours of Operation

Monday - Friday   9:00 AM- 8:00 PM   
Saturday                 10:00 AM - 5:00 PM  
Sunday                    By Appointment only

LOCATION

We are located at 1826 Dundas street.  We are located in the plaza beside the Pizza Pizza and there is plenty of parking.  (between Clark Road and Third Street)
THAT'S MAGIC!